What is this project?
We are a network of people from Berlin and beyond who welcome refugees to Berlin, organized via the Berlin Arrival Support Telegram Groups. We provide food, information, and other assistance to people arriving by bus and train from Ukraine. We have been present at the stations since February 27, 2022.
For more information about us and our principles, see
How can I help?
🦺 Volunteering at a station:
Everyone who has intentions and is willing to help is mostly welcome! In particular, speaking Ukrainian or Russian is most integral. But also if you don’t do so, every helping hand is most appreciated
You must be at least 18 old to volunteer at the stations.
Each station has its own system. Be sure to read your station’s own information page and also you may join its Telegram channel (current updates are shared there).
You are on station and have a question? Use our FAQ
Join the Telegram Channel where trains and buses are announced: https://t.me/arrivalpolandberlin . An incredible team tries to update it around the clock with any information that is available, partly coming directly from Deutsche Bahn.
What to expect at the stations and how to act towards others and yourself.
Still have questions? Or maybe you have some professional skills to offer? Check the FAQ.
Take care of yourself!
Already a station coordinator? See